CUSTOMER SERVICE


Return Policy

You may return any GR8 Innovations, LLC product within 30 days of purchase date after completing the Return Request Form. You will need to provide a copy of your sales receipt and any other documentation the administrator may reasonably request. Please allow 48-72 hours after your form submittal to be contacted with further instructions.

All items shipped to you in the original shipment must be included in your return shipment, incomplete orders may not be eligible for a full refund. Once we have received the products, we will review and issue credit if applicable. GR8 Innovations, LLC will not pay for return shipping. Approved refunds will be applied to the original payment method that was used during the original purchase, generally within 5 days. Your bank may require additional processing time to reflect the refund in your account. No returns will accepted after 30 days of the original order. To start your refund, click Return Request Form

TERMS & conditions

By purchasing any item sold by GR8 Innovations, LLC the buyer expressly warrants that he/she is in compliance with all applicable, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyers responsibility to comply with all Federal, State and Local laws governing the sales of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless GR8 Innovations, LLC for all claims resulting directly or indirectly from the purchase, ownership, or use of the items.

We may revise and update these Terms & Conditions from time to time at our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. You should therefore periodically review these Terms & Conditions to review any changes that may have been made. Any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Website.
 


Product DISCLAIMER

GR8 Innovations, LLC is not responsible for improper installation of the mount or components of the mount. The driver assumes all risk and liability while vehicle is in operation. The user and/or installer assume all liability and risk before, during and after the installation process. We do not recommend operating the vehicle with any object installed in the GR8 Mount. Do not attempt to close the tailgate with an item inserted into the mount while the rear glass window is open. This could damage, crack or break the rear window. Broken, cracked or plastic hinge covers that are drilled incorrectly will NOT be replaced.


Sales and Use Tax

GR8 Innovations, LLC collects sales tax for all retail transactions with customers in the State of New Jersey. GR8 Innovations, LLC  is not required to and does not collect State sales or use tax for customers outside of the State of New Jersey. However, these purchases may be subject to use tax in those states. Purchases are not exempt merely because they are made over the internet or by other remote means.


PRIVACY POLICY

GR8 Innovations, LLC (“GR8 Innovations”, "we" or "us") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website gr8-innovations.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.

THIS POLICY APPLIES TO INFORMATION WE COLLECT: On this Website. In e-mail, text and other electronic messages between you and this Website. Through mobile and desktop applications you download from this Website, if any, which provide dedicated non-browser-based interaction between you and this Website. When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

IT DOES NOT APPLY TO INFORMATION COLLECTED BY: Us offline or through any other means, including on any other website operated by GR8 Innovations, LLC or any third party (including our affiliates, subsidiaries, and parents); or Any third party (including our affiliates, subsidiaries, and parents), including through any application or content that may link to or be accessible from or on the Website.

This Website is offered and available to users who are 18 years of age or older and reside in the United States, any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with GR8 Innovations and meet all of the foregoing eligibility requirements. If you do not meet all of the requirements, you must not access or use the Website. The owner of the Website is based in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.